Return Window
Please contact us within 14 days of delivery if an item arrives damaged, incorrect, or materially different from the confirmed order.
Conditions
- Items must be unused and returned with original packaging when return is approved.
- Personalized cards, bulk gift orders, and used wearable items may not be returnable unless defective or incorrect.
- Photo evidence may be required for damage claims.
中文说明
如商品损坏、发错或与确认订单明显不符，请在签收后 14 天内联系 [email protected]。天然纹理、颜色深浅和手工细节存在合理差异。